Online Consultation

Online Consultation

This page tells you how to request an appointment using an online form, it also tells you how you can contact us about anything else also by using an online form.

I NEED TO BOOK AN APPOINTMENT:

If you have an urgent problem and need to speak to us, please call us or come into the surgery, do not wait to send a form online.

However, If you want to book a routine (something that is not urgent) appointment with a Doctor, Nurse or with anyone else click here: To submit an online triage form, click here

Our team will get back to you within 2 working days (does not include weekends or bank holidays).  This might be on the phone (us calling you), by text (a message sent your phone which might have information for you) or by using email, depending on what you need and how you want to hear from us. 

Your message might come from a clinical person (such as a Doctor or Nurse) or another person who is not clinical.

I CAN’T SEE THAT OPTION TO BOOK AN APPOINTMENT:

Once we have no more appointments left it will not allow you to contact us to ask for an appointment using that link.  You can try again from 08:00am on the next working day (does not include weekends or bank holidays).  When we have run out of appointments the screen will say this:

Remember – If you have an urgent problem and need to speak to us please call us or come into the surgery, do not wait to send a form online.

I DON’T NEED AN APPOINTMENT, IT’S FOR SOMETHING ELSE:

You can send us a message about anything administration related all day when we are open.  This might be about your medication, needing a letter or anything else that might not need an appointment.  To do this just click on the ‘I have an admin query’ box, which looks like this:

If you want to find out some test results or order medication, you could always download the NHS app to your mobile phone and sign up if you haven’t already done so.  This might mean you do not need to contact us at all:

https://www.nhs.uk/nhs-app

THIS MIGHT HELP YOU KNOW HOW TO BEST CONTACT US:

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